Easy ways of dealing with difficult people.

Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from strangers and co-workers to friends and family—by characterizing the four major types and revealing specific methods to cope with them in every aspect of life.

• Jargon-free, practical advice and strategies—for home and at work
• Unique approach based on behavioral patterns, not simply personality types
• Includes tactics on diffusing tense encounters in any situation
• Features tips for “cutting the cord” when personal relationships become too difficult

Samples and More from This Book

Quick Guide: How to Deal with Controlling People

Quick Guide: Coping with a Narcissistic Parent or Sibling

Quick Guide: Coping with a Narcissistic Partner or Spouse